General Terms and Conditions of Sale (B2B)

1.1. These general terms and conditions of sale (hereinafter the “Terms”) apply to all offers, quotations, orders and agreements of sale and delivery between Adastra Belgium BV (hereinafter the “Seller” or “Adastra”) and its professional buyers (hereinafter the “Buyer”).

1.2. ‘OBSKUR’ is the commercial brand name and trading platform (obskurcollections.com) under which Adastra Belgium BV presents and sells its B2B lighting activities. ‘OBSKUR’ has no separate legal personality; all commitments and agreements entered into via the brand name or the platform bind exclusively the legal entity Adastra Belgium BV.

1.3. Through obskurcollections.com, Adastra sells exclusively to professional parties (B2B), such as lighting specialists, installers, architects, resellers, property developers and other B2B buyers. Adastra does not deliver directly to consumers (B2C).

1.4. By placing an order or accepting a quotation, the Buyer acknowledges having read and accepted these Terms. Any general or specific conditions of the Buyer are expressly excluded, unless accepted in advance and in writing by Adastra.

1.5. Deviations from these Terms are valid only if confirmed in writing by an authorised representative of Adastra.

2.1. If no specific validity period is stated on Adastra's quotation, it automatically lapses after thirty (30) calendar days. Quotations are without obligation for as long as the order has not been confirmed in writing by Adastra.

2.2. All quoted and agreed prices are in Euro, excluding VAT, import duties, taxes, storage and transport costs, unless expressly agreed otherwise in writing.

2.3. If, after order confirmation but before delivery, an unforeseen increase of more than 10% occurs in objective cost elements (such as raw material prices, energy, transport rates or import levies), Adastra is entitled to adjust the agreed price proportionally. In that case the Buyer has the right to terminate the agreement free of charge within 5 working days of notification of the price adjustment.

2.4. Orders placed via the website or other digital channels constitute a request for a quotation or order and bind Adastra only after written order confirmation.

3.1. Unless otherwise agreed in writing, all orders must be paid in full and in advance. Production and/or shipment of the goods commences only after the full payment has actually been received in Adastra's bank account.

3.2. The Buyer may amend or cancel a confirmed order free of charge within two (2) working days of receipt of payment by Adastra.

3.3. After the period of two (2) working days, the production or logistics process starts. In the event of cancellation after production/preparation has begun, the Buyer owes a lump-sum compensation equal to the costs already incurred (including raw materials and labour performed), with a minimum of 30% of the total invoice amount. Given the bespoke/artisanal character of certain lighting items, this compensation may amount to 100% of the principal sum if the items cannot be resold.

3.4. Any objection to an invoice must be submitted within seven (7) calendar days of the invoice date by registered letter or substantiated e-mail. Failing this, the invoice is deemed accepted.

3.5. In the event of non-payment on the due date, default interest is owed by operation of law and without notice of default in accordance with the Belgian Act of 2 August 2002 on combating late payment in commercial transactions, as well as compensation of 10% of the principal sum (with a minimum of € 125.00) to cover extrajudicial collection costs.

3.6. Adastra reserves the right to suspend further deliveries for as long as the Buyer's overdue invoices remain unpaid.

4.1. All deliveries are made Ex Works (EXW, Incoterms® 2020) at Adastra's warehouse in Deinze, unless otherwise agreed in writing (e.g. FCA). The risks of loss, damage or destruction of the goods pass to the Buyer at the moment the goods are made available at Adastra's warehouse or handed over to the first carrier.

4.2. If, at the Buyer's request, Adastra arranges transport or shipment, Adastra acts solely as an agent in the name of and for the account and risk of the Buyer. Transport costs are charged separately. The Buyer is free to take out appropriate transport insurance.

4.3. Stated delivery and production lead times are indicative. Compensation for delay is owed only if expressly agreed in advance and in writing with a fixed deadline.

5.1. The Buyer is obliged to collect or take receipt of the goods within fourteen (14) calendar days after Adastra has sent the confirmation of completion/availability.

5.2. If the goods are not collected within this 14-day period, or if shipment is impossible due to incorrect or incomplete address details provided by the Buyer, the goods are stored for the account and risk of the Buyer. Adastra charges a reasonable storage fee for this. All accrued storage and additional shipping costs must be paid in full before the goods are released.

5.3. If the goods have not been collected within six (6) months of the notice of availability, Adastra reserves the right, after notice of default, to terminate the agreement and resell the goods in order to limit its damage, without prejudice to Adastra's right to compensation for storage and administrative costs incurred.

6.1. Artisanal tolerances: Since part of the lighting products sold by Adastra is manufactured or finished by hand, slight variations in colour, texture, patina and dimensions are expressly accepted by the Buyer as inherent to the production process. Such variations do not constitute a defect or non-conformity.

6.2. Visible defects and non-conformity: The Buyer must inspect the goods immediately upon receipt. Any visible defect or non-conformity must be reported to Adastra in writing and with reasons (including clear photographs/videos of the product and the packaging) within two (2) working days of receipt. After this period the goods are deemed definitively approved.

6.3. Hidden defects: Adastra grants a warranty against hidden defects (already latent at the moment of the transfer of risk) for a period of two (2) years from delivery.

6.4. Complaints procedure for hidden defects: Any hidden defect discovered must, on penalty of forfeiture of rights, be reported to Adastra in writing within two (2) working days of discovery. The Buyer must provide adequate visual material showing the defect while the item is connected to the mains. At Adastra's request, the Buyer returns the defective item to Adastra (at its own expense) for analysis.

6.5. Exclusion of warranty: The warranty lapses if the defect results from:

• Incorrect or improper installation (not in accordance with the applicable installation standards or the manual);
• Improper use, poor maintenance or unsuitable storage;
• Force majeure, voltage peaks or external factors;
• Repairs or modifications to the product carried out by the Buyer or third parties without Adastra's prior written consent.

7.1. All delivered goods remain the property of Adastra until the Buyer has fully fulfilled all obligations under the agreement (including principal sum, interest and costs).

7.2. The Buyer undertakes not to sell, pledge or otherwise encumber the goods subject to retention of title for as long as ownership has not passed.

8.1. Adastra's liability is at all times limited to direct damage and to no more than the invoiced amount (excl. VAT) of the specific product that caused the damage or to which the defect relates.

8.2. Adastra is in no event liable for indirect damage, consequential damage, loss of profit, business interruption, third-party installation costs (e.g. electricians) or damage caused to third parties.

8.3. Nothing in these Terms excludes Adastra's liability for its own wilful misconduct or gross negligence, or that of its appointees.

9.1. Adastra is not liable for non-performance or delay in the performance of its obligations if this results from force majeure or an external cause beyond its reasonable control.

9.2. Force majeure includes, among other things: natural disasters, government measures, pandemics, strikes, raw material shortages, supply chain disruptions or transport delays at third parties.

9.3. In the event of force majeure, Adastra has the right to suspend its obligations or to terminate the agreement in whole or in part without owing any compensation to the Buyer.

10.1. Adastra processes personal data of contact persons of B2B customers in accordance with the General Data Protection Regulation (EU 2016/679) and applicable Belgian privacy legislation.

10.2. The processed data (including name, business address, e-mail address, telephone number, VAT number) are used for customer management, order processing, invoicing and direct marketing (such as newsletters concerning lighting products).

10.3. Data subjects have the right to access, rectification, erasure and objection to the processing of their personal data by contacting the controller: Adastra Belgium BV, admin@adastra.pro

11.1. All legal relationships between Adastra and the Buyer are governed exclusively by Belgian law. The applicability of the Vienna Sales Convention (CISG) is expressly excluded.

11.2. All disputes arising from or connected with agreements with Adastra shall be submitted exclusively to the competent Dutch-speaking enterprise courts of the district in which the registered office of Adastra Belgium BV is located (district of Ghent).

11.3. If these general terms and conditions are made available in multiple languages, the Dutch-language text shall prevail in the event of a dispute regarding interpretation.

OBSKŮR is the commercial brand name of Adastra Belgium BV. Adastra Belgium BV is the data controller for personal data collected through this website.

Questions, access, correction or deletion: marketing@obskurcollections.com.

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We may update this policy. Where a change affects your consent, we will ask for your choice again. This version is valid from August 2026.